I am not one to ususally complain about good customer service. Maybe because it is so few and far between, but my experience the other day was so over the top, I had to write.
I'm out running errands, when I realize I am starving. Hey, there is Chick-fil-a! That sounds good. So I head toward the drive thru and I notice there are 3 employees in the drive thru, standing about ten feet apart from each other. Weird, but okay. The first lady hands me a paper menu and asks if I have any questions. I don't, so she has me pull forward to the next gal. Who takes my order and writes it on a 3x5 card. And has me pull forward to the next lady. Who then figures out my total in her head and writes it on my card. And during this time it is "my pleasure" this and "my pleasure" that. Then, I pull forward to the window and I have to give them my card. I am the only customer there at the time. I guess if there was 15 cars backed up through the drive thru. But give me a break. I had to deal with 4 employees to get my nuggets. I hope once they are open for a little while they will calm down.
It was my pleasure to get this off my chest! Have a nice day!
Tuesday, November 6, 2007
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6 comments:
Yes!!!! Chick Fil A!!! You were craving old school!! They did this at the new one here when it opened, then they got over it, thank goodness!! They are still polite at the drive thru, however, and the manager refills your drink if you're eating in!!
it is a great day at chik fil A! funny! i like it when In N Out does that but Chik Fil A? for real? that is just silly since they weren't even busy. i love the drink refills there and the mints! MMM good!
Good ole' Chicky-fill. Just remembering hanging out at Fashion Place and having a nugget meal while people watching. If only we could be sixteen again!
boy I went yeaterday and there was no problem. I wonder what they were doing? Wierd!
I LOVE CHICK FIL-A!!! That is my favorite when they say it's my pleasure to serve you! How great is that. I guess my kids would love it if I said that to them while serving them dinner. Maybe I should try it sometime :)
I'm not a big chik fil a fan, but I do love when they have a great coupon deal there. (what can I say, I love coupons when I'm paying to eat out.)
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